Privacy Policy

Effective Date: December 11, 2024

At StarXCity, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website starxcity.xyz or use our services. By using our website, you agree to the practices described in this policy. Please read it carefully to understand how we treat your information.

1. Information We Collect

We collect two main types of information when you visit our website: personal information and non-personal information.

  • Personal Information: This includes any information you provide to us directly, such as when you create an account, place an order, or contact us. The personal information we may collect includes:
    • Full name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (e.g., credit card details)
  • Non-Personal Information: This refers to information that is collected automatically as you browse our website. It includes:
    • IP address
    • Browser type and version
    • Pages visited and time spent on our site
    • Referral URLs (i.e., where you came from before visiting our site)

2. How We Use Your Information

We use your information for various purposes, including:

  • To process your orders and deliver products: We use the information you provide to process your orders, complete your transactions, and deliver products.
  • To improve our services: Your information helps us understand how you interact with our website, allowing us to improve our content, layout, and user experience.
  • To communicate with you: We may send promotional emails or newsletters if you have opted to receive them, or to notify you of changes to your orders, accounts, or our services.
  • To protect our rights and security: We may use your information to detect and prevent fraud, unauthorized transactions, or other security threats.

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping carriers) who help us fulfill your order or provide services related to our business operations.
  • Legal Requirements: We may disclose your personal information to comply with legal obligations, respond to court orders, or protect the rights, property, and safety of StarXCity, our customers, or others.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

You have the following rights with regard to your personal information:

  • Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in any marketing email or contacting us at info@starxcity.xyz.
  • Delete Your Data: In certain circumstances, you may request that we delete your personal information. However, please note that we may retain certain data for legal or business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze trends, track users’ movements around the site, and gather demographic information. You can choose to disable cookies in your browser settings, but doing so may affect your experience on our site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

  • Email: info@starxcity.xyz
  • Phone: (859) 384-8810
  • Address: 1278 Edinburgh Ln, Union, Kentucky (KY), 41091

By using our website, you consent to the terms of this Privacy Policy.