Sales Policy

Effective Date: December 11, 2024

At StarXCity, we are committed to providing high-quality products and excellent customer service. Please review our Sales Policy below, which governs your purchases made through our website starxcity.xyz. By purchasing products from us, you agree to the terms and conditions outlined in this policy.

1. Product Availability

  • All products listed on our website are subject to availability. In the event that a product becomes out of stock after you place an order, we will notify you promptly and offer alternatives or a full refund.
  • We reserve the right to limit quantities of products and to discontinue products at any time without notice.

2. Pricing and Payment

  • All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice.
  • The final price will include applicable sales tax and shipping charges, which will be calculated at checkout based on your location and the delivery method you choose.
  • We accept various payment methods, including major credit cards, PayPal, and other secure payment options. Payment will be charged at the time your order is confirmed.

3. Order Confirmation

  • After placing an order, you will receive an order confirmation email summarizing your purchase details. This email serves as a receipt and confirmation that your order has been successfully received by us.
  • Please note that an order confirmation does not guarantee that the product will be shipped, as this depends on product availability and payment verification.

4. Shipping and Delivery

  • We offer standard and expedited shipping options. Shipping fees will be calculated based on the size, weight, and destination of your order.
  • Shipping times are estimates, and while we make every effort to fulfill orders promptly, delays can occasionally occur due to factors beyond our control.
  • Once your order is shipped, you will receive a tracking number to monitor your package’s delivery progress.

5. Order Cancellations

  • Orders can be canceled prior to shipment. If you wish to cancel an order, please contact our customer support team as soon as possible at info@starxcity.xyz.
  • Once an order has been shipped, it cannot be canceled, but you may return the items in accordance with our Refund and Returns Policy.

6. Changes to the Sales Policy

  • StarXCity reserves the right to update or modify this Sales Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.
  • We encourage you to review this policy regularly to stay informed of any changes.

If you have any questions or concerns about this Sales Policy, please do not hesitate to contact us at info@starxcity.xyz or call (859) 384-8810.

Thank you for choosing StarXCity!