Sales Policy – FLYTOPIX
Effective Date: March 8, 2025
At FLYTOPIX, we are committed to providing high-quality candy products and a seamless shopping experience. Our Sales Policy ensures transparency, fairness, and customer satisfaction when purchasing from our store. Please read the terms below carefully before placing an order.
1. Order Placement & Confirmation
✔ Orders can be placed online through our official website: https://starxcity.xyz/
✔ After placing an order, you will receive an order confirmation email with the order details.
✔ If you do not receive a confirmation email within 24 hours, please contact us at contact@starxcity.xyz.
✔ Once an order is placed, modifications or cancellations are only possible within 12 hours of purchase.
2. Pricing & Payments
✔ All product prices are displayed in GBP (£) and include applicable taxes unless stated otherwise.
✔ We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay & Google Pay
✔ Payment must be fully completed before the order is processed.
✔ We reserve the right to adjust prices and promotions at any time without prior notice.
3. Shipping & Delivery
🚚 Shipping Destinations:
- We currently ship within the United Kingdom and select international locations.
📦 Shipping Timeframes:
- UK Standard Shipping: 3-5 business days
- UK Express Shipping: 1-2 business days
- International Shipping: 7-14 business days (varies by location)
✔ Orders are processed within 24-48 hours after payment confirmation.
✔ Customers will receive a tracking number once their order has been shipped.
✔ Shipping costs vary based on order weight, destination, and shipping method selected.
🚨 Delays & Issues:
FLYTOPIX is not responsible for delays caused by external factors, including customs processing, natural disasters, or carrier issues.
4. Returns & Refunds
We offer a 14-day return policy for eligible items. Please refer to our Refund and Return Policy for full details.
5. Promotions & Discounts
🎉 Exclusive Offers & Discounts:
- Discount codes must be applied at checkout and cannot be used after an order is placed.
- Promotions are subject to availability and may change at any time.
- Some offers may not be combined with other discounts unless stated otherwise.
6. Customer Support & Complaints
We value our customers and aim to provide excellent service. For any inquiries, complaints, or order issues, please contact us:
📍 Business Address: 39 Hertingfordbury Rd Street, Newland’s Corner, United Kingdom
📞 Phone: 078 8641 9368
📧 Email: contact@starxcity.xyz
🌐 Website: https://starxcity.xyz/