Payment Policy – FLYTOPIX
Effective Date: March 8, 2025
At FLYTOPIX, we ensure a secure and seamless payment process for all our customers. This Payment Policy outlines the accepted payment methods, transaction security, and refund procedures. Please read carefully before making a purchase.
1. Accepted Payment Methods
✔ Credit/Debit Cards – We accept major cards, including:
- Visa
- MasterCard
- American Express
✔ PayPal – Secure payments via PayPal for fast and convenient transactions.
✔ Apple Pay & Google Pay – Quick checkout for mobile users.
✔ Bank Transfer (for bulk orders) – Available upon request (contact us for details).
🚨 Note: All transactions are processed in GBP (£). International customers should check with their banks for exchange rates and fees.
2. Payment Processing & Confirmation
✔ Payments must be fully completed before an order is processed and shipped.
✔ Once payment is confirmed, you will receive an order confirmation email. If you do not receive it within 24 hours, please check your spam folder or contact us at contact@starxcity.xyz.
✔ Orders with failed, declined, or pending payments will not be processed until payment is successfully completed.
3. Secure Payment Transactions
🔒 FLYTOPIX prioritizes security by using advanced SSL encryption to protect your payment information.
✔ We do not store your payment details – transactions are securely handled by trusted third-party payment gateways.
✔ Your personal data is kept confidential as per our Privacy Policy.
4. Order Cancellations & Refunds
✔ Orders can be canceled within 12 hours of placement if they have not been shipped.
✔ Once an order is processed for shipping, it cannot be canceled.
✔ Refunds are only applicable under our Refund and Return Policy.
✔ Approved refunds will be credited back to the original payment method within 5-7 business days.
5. Failed Transactions & Payment Issues
If your payment fails or is declined:
✔ Check that your billing details match your payment method.
✔ Ensure you have sufficient funds in your account.
✔ Contact your bank or card issuer for any restrictions on online purchases.
✔ If the issue persists, reach out to us at contact@starxcity.xyz for assistance.
6. Fraud Prevention & Chargebacks
✔ To prevent fraud, we may request identity verification for high-value or suspicious orders.
✔ Chargebacks due to unauthorized transactions will be investigated, and fraudulent disputes may result in account suspension.
✔ If you believe your transaction was incorrect, contact us immediately before filing a dispute with your bank.
7. Contact Us
For any payment-related questions, please reach out to us:
📍 Business Address: 39 Hertingfordbury Rd Street, Newland’s Corner, United Kingdom
📞 Phone: 078 8641 9368
📧 Email: contact@starxcity.xyz
🌐 Website: https://starxcity.xyz/